"An invaluable resource – and all at our fingertips.”

“[A pre-formatted notice] takes the pressure off the case officer. If they have any concerns or the notice needs to be adapted to the complex circumstances of the case, then of course [the officer] will pass it to legal to review and advise, but, in the first instance, to have that template as foolproof and consistent as possible, it saves a great deal of time and resources – it’s absolutely brilliant! 

“Also, having [the RIAMS notice] in a well-presented format gives more buy-in and confidence to external stakeholders. Conversely, if a document looks like it’s been drafted ‘on the hoof’ in Word in a matter of minutes, it sends the wrong message and doesn’t inspire confidence or trust in the matter or system generally.

“To have something that’s professional-looking and substantively correct, often from the very outset, is an invaluable resource – and all at our fingertips.”

Samuel Ball

Legal & Democratic Services Manager / Deputy Monitoring Officer (Solicitor)