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Benefits of Using RIAMS: Uploading Content

10th December 2018 RIAMS

In this week’s edition of the ‘Benefits of using RIAMS’ series, we are focusing on how you can upload your own content to RIAMS and discussing, with a case study, why some councils choose to make great use of this feature.

Content can be uploaded to RIAMS by a senior user. File types that can be uploaded include URL links and document formats (up to a file size of 25mb) including Word, Excel, PDF, PPT, JPG, PNG, TIF, RTF, TXT, WMV, SWF/FLV, MPEG and MOV files.

There is a quick refresher at the bottom of this news item covering how to add documents and links to RIAMS.

We spoke to Shropshire Council about uploading content to RIAMS, why they use this feature and how it’s helped them. This is what they had to say.

“We have been uploading documents to RIAMS Libraries for over a year, almost since the start of our subscription and we have found RIAMS to be a very useful platform to share information amongst teams and with customers.

“Creating folders and uploading our documents has allowed officers to quickly access all procedures for a specific task, for example, detention and seizure of food.

“Communication between teams has also been improved, which has been particularly useful as we use agile working. We recently set up a private community to further improve communication. One of the biggest benefits has been document control which helps to prevent our officers using out of date content.

“We also make good use of the RIAMS Connect feature which has been an efficient way to create web page content.”

If there are any features in addition to those below you’d like us to highlight, please don’t hesitate to get in touch with us on kwright@rheglobal.com or call 01239 711793.

Other blogs in this series:
One-stop Shop for You and Your Team (published on 12 November)
Regularly Reviewed Content (published on 19 November)
Improving Consistency (published on 29 November)
Sharing Information (published on 3 December)
Uploading Content
Accrue CPD (to be published on 17 December)

Adding Documents
1. Click on Add Document(s)
2. Click Browse to choose documents from your computer
3. RIAMS will let you know that your documents are being uploaded
4. Click the ‘Document’ drop down
5. In the Publisher field, select Add Another Organisation and type in your Organisation name
6. Remember to include a document review date. This ensures that a notification will get sent when it’s time for you to check this content still applies
7. Under ‘Notification’, you can opt to trigger a notification to the other users on your account by ticking the box
8. If you are uploading multiple documents and you want to copy all the details from the first document, click ‘Apply information from the first document to all documents uploading check the box below..’
9. The bin icon will remove any documents you want to cancel
10. Click Upload to add the documents to RIAMS (Note: if it is a large document then it may take several minutes to complete the upload)

Creating a link
1. Click on Add Link
2. Click ‘Document Link’ and fill in the information
3. In the Publisher field, select Add Another Organisation and type in your Organisation name
4. Remember to include a document review date. This ensures that a notification will get sent when it’s time for you to check this content still applies
5. Under ‘Notification’, you can opt to trigger a notification to the other users on your account by ticking the box
6. Click Upload to add the document to RIAMS (Note: if it is a large document then it may take several minutes to complete the upload)