Early Bird Discount for Improving Food Safety in a Changing World Conference 20th March 2019 Training CIH Scotland: Supporting People and Communities 19th March 2019 The Noise App Prohibiting the use of a Hazardous Staircase 18th March 2019 RIAMS New Developments and a New RIAMS. Time to Subscribe? 15th March 2019 RIAMS Thank You to Everyone Who Helped Make Our ASB Conference Happen 13th March 2019 The Noise App Free Legal Updates through RIAMS Communities 12th March 2019 RIAMS Come and See us at CIH Scotland Conference 6th March 2019 The Noise App New SRS Bitesize Guides Now Available 6th March 2019 RIAMS Improving Food Safety in a Changing World Conference 5th March 2019 Training Reviewing the First SRS Subscriber Workshop 4th March 2019 RIAMS Happy Second Birthday, RIAMS Communities 1st March 2019 RIAMS Last Chance to Book Your Place for Transforming ASB Investigation and Enforcement Conference in London 28th February 2019 RIAMS New HHSRS Worked Examples Now Available  21st February 2019 RIAMS Housing Professionals: Get Involved in the HHSRS Review Scoping Survey 20th February 2019 RIAMS Reviewing the RIAMS Local NI Meeting 19th February 2019 RIAMS Things Not to Consider When Issuing an Improvement Notice 18th February 2019 RIAMS Happy Fourth Birthday to The Noise App 15th February 2019 The Noise App Reviewing CIEH Year Ahead Conference 13th February 2019 RIAMS A Hat Trick of Training Days 5th February 2019 Training Strict Liability Offences and Mens Rea under Welfare of Animals at the Time of Killing Regulations 2015 30th January 2019 RIAMS Delving into the RHE Annual Survey 2018 Results 30th January 2019 RIAMS Announcing the Winner of the RHE Annual Survey 2018 24th January 2019 RIAMS

Delving into the RHE Annual Survey 2018 Results

30th January 2019 RIAMS

Last week, Stuart Kenney, from Cornwall Council, was announced as the winner of the RHE Annual Survey 2018. Once again, congratulations. We’ve now been through the results of the survey and there are some highlights below.

Looking firstly at the feedback on RIAMS Libraries, respondents were very happy with RIAMS in terms of accuracy and relevance with these features getting 4 or 5 stars from 84.5% and 84.8% of respondents respectively. 70.77% of respondents also gave RIAMS 4 or 5 stars for website ease of use.

Quite understandably, the impact of BREXIT is surrounded by lots of uncertainty. We’ll keep our finger on the pulse so you don’t have to.

Moving onto RIAMS Communities, 66.7% of respondents rated their user experience as either 4 or 5 stars. Additionally, when asked why they had joined Communities, 30.2% reported that this was because it is a secure place for regulators to share information (it is restricted to gov.uk and approved user only) and 21.7% reported that it is the best place to ask questions and join discussions. 

It is clear that some work is needed in order to improve search functions on both Libraries and Communities. This has been fed back to our development team and is something that we intend to address on the new RIAMS version 3 due for release this year.

The Noise App
Turning our attention to The Noise App, almost 90% of respondents reported that the app had improved the noise investigation process. Additionally, 76.2% of respondents gave the app 4 or 5 stars as a tool for complaint handling and 60% of respondents rated resident responses to the app as 4 or 5 stars.

RHE Training
Training was delivered to over 1,400 delegates in 2018 and over 97% of respondents would recommend our training to someone else. Course content, trainer style and method, delegate resources and administrative support were awarded 4 or 5 stars by 84.8%, 81.3%, 74.2% and 81.8% of respondents respectively.