Early Bird Discount for Improving Food Safety in a Changing World Conference 20th March 2019 Training CIH Scotland: Supporting People and Communities 19th March 2019 The Noise App Prohibiting the use of a Hazardous Staircase 18th March 2019 RIAMS New Developments and a New RIAMS. Time to Subscribe? 15th March 2019 RIAMS Thank You to Everyone Who Helped Make Our ASB Conference Happen 13th March 2019 The Noise App Free Legal Updates through RIAMS Communities 12th March 2019 RIAMS Come and See us at CIH Scotland Conference 6th March 2019 The Noise App New SRS Bitesize Guides Now Available 6th March 2019 RIAMS Improving Food Safety in a Changing World Conference 5th March 2019 Training Reviewing the First SRS Subscriber Workshop 4th March 2019 RIAMS Happy Second Birthday, RIAMS Communities 1st March 2019 RIAMS Last Chance to Book Your Place for Transforming ASB Investigation and Enforcement Conference in London 28th February 2019 RIAMS New HHSRS Worked Examples Now Available  21st February 2019 RIAMS Housing Professionals: Get Involved in the HHSRS Review Scoping Survey 20th February 2019 RIAMS Reviewing the RIAMS Local NI Meeting 19th February 2019 RIAMS Things Not to Consider When Issuing an Improvement Notice 18th February 2019 RIAMS Happy Fourth Birthday to The Noise App 15th February 2019 The Noise App Reviewing CIEH Year Ahead Conference 13th February 2019 RIAMS A Hat Trick of Training Days 5th February 2019 Training Strict Liability Offences and Mens Rea under Welfare of Animals at the Time of Killing Regulations 2015 30th January 2019 RIAMS Delving into the RHE Annual Survey 2018 Results 30th January 2019 RIAMS Announcing the Winner of the RHE Annual Survey 2018 24th January 2019 RIAMS

Reviewing the First SRS Subscriber Workshop

4th March 2019 RIAMS

On 26 February, RHE with the Business Support Team from Cornwall Council hosted the first SRS subscriber workshop event in the Bristol and Bath Science Park.

The purpose of this event was to gain feedback from SRS subscribers on improvements and developments that can be made to the framework, challenges that subscribers have faced through the implementation process and much more. The aim of these events is to know where additional support is needed to assist councils in the implementation process, ensuring the SRS delivers what you need.

One of the first key points that were made was why it’s beneficial to keep things simple. Brett Holmes, Enterprise and Innovation Manager for Cornwall Council, admitted that Cornwall’s approach was, in the beginning, too ambitious. Creating packages is one thing, but being able to deliver them effectively is another. He recommends starting small and building up the number of paid for services over a period of time.

Another key theme that was discussed was ensuring that the council provides a service that the businesses want. If it is a service that businesses want, they will come to you and this can redirect the focus on developing sustainable services, rather than income generation, which can be daunting for many officers.

Developing a positive approach to introducing paid for services is crucial as this helps businesses accept the change. It was highlighted that the businesses who are willing to pay for the advice, want the advice. When delivering these services, understanding the customers business is key in helping them achieve compliance.

It was also pointed out that businesses who want to comply, with work with the council, allowing the council to support them as they become compliant. When businesses do not improve or are not genuine, the council can move on to enforcement action to ensure compliance is achieved.

We will be arranging more of these events very soon and we will be in touch with more details. If you would like to register your interest, please get in touch with Kalia Wright on kwright@rheglobal.com or call 01239 711793.