As we already covered in the Collaborate using RHE Services blog post last week, we highlighted a couple of ways you can use RHE services to help with collaboration and sharing information. We also covered this in a private blog post for investigators on The Noise App website entitled ‘How to Share Cases with Other Organisations’. The purpose of this post is to provide a quick recap for those who may have missed the first two.
This post is going to focus on the benefits of using this functionality but if you are an investigator and need more information on how to share cases, please log into thenoiseapp.com and click ‘Updates’ from the top banner.
Newcastle-under-Lyme Borough Council’s Experience
“A significant benefit has been improved partnership working. The Noise App enables two or more agencies to examine the same issue. It enables us to support action by others, for example in cases where noise nuisance remedy is not appropriate.
“We have worked successfully with Housing Associations in relation to tenancy issues and with Social Services/Mental Health Services. In one case, evidence gained through The Noise App informed the redesign of a package of care for a social services client.”
Pembrokeshire County Council’s Experience
“The Noise App has helped us in our partnership approach to dealing with noise. Working with the Police, Housing Associations and other council departments has become much easier.”
So, if you haven’t already, why not make full use of the ability to share cases when you need a cross-organisational approach?