Scheduled Maintenance on The Noise App 10th June 2021 The Noise App Customer Story: Delivering Evidence of Threatening and Abusive Behaviour 27th May 2021 The Noise App New Food Allergen Risk Assessment e-Learning Course 20th May 2021 Training Accessibility Changes to RHE Services 20th May 2021 The Noise App Thank You to Everyone Who Helped Make Our ASB Conference Happen 6th May 2021 Training New Controls on Domestic Solid Fuels 5th May 2021 Training Customer Story: Improving Service Delivery 28th April 2021 The Noise App ASB: Partnership Working 6th April 2021 RIAMS Help Businesses in Your Area Get Ahead 1st April 2021 Training Are you interested in Private Groups? 11th March 2021 RIAMS Help to Shape the Future of the Housing Health and Safety Rating System: Participate in our Online Surveys 3rd March 2021 Training RIAMS Search Improvements 19th February 2021 RIAMS Helping to Manage Service Demand Around ASB and Environmental Crime 3rd February 2021 Reportable ‘Open To All’ RIAMS Training Now Available 8th January 2021 RIAMS Attendance at the Welsh Noise Regulators Forum 10th December 2020 The Noise App RIAMS Survey Results and Winner Announcement 10th December 2020 RIAMS The Noise App Experiences - Bristol City Council 4th November 2020 The Noise App Keeping You Up-To-Date on Covid-19 Changes 30th October 2020 RIAMS Introducing David Smith - New Housing Forum Contributor 30th October 2020 RIAMS More Spaces Now Available for ASB Powers Webinar 29th October 2020 Training Coming Soon! ASB Powers Webinar 6th October 2020 Training World Environmental Health Day 29th September 2020 RIAMS Building and Fire Safety Reform Post-Hackitt 15th September 2020 RIAMS RIAMS Libraries User Survey 2020 4th September 2020 RIAMS Using Technology to Move with the Times 28th August 2020 The Noise App

Avoiding Direct Contact Using Remote Servicing of Noise Complaints

27th March 2020 The Noise App

By enabling remote complaint servicing, The Noise App will reduce personal exposure to potentially active cases of Coronavirus. The app was designed to make leaving the office to investigate noise complaints a thing of the past and for the duration of the Coronavirus outbreak, this is an important feature. We are noticing the reporting volumes have not dropped off with the current Coronavirus outbreak. In fact this weekend (21 and 22 March 2020) the reporting volume rose by 20%. We anticipate they may rise further as more people are confined to their homes. Social distancing may not extend to people turning their music down.

With over 240 public bodies using The Noise App, most are now able to provide their noise investigation services remotely and undertake only the most essential site visits. The app is servicing this new environment with residents being able to submit data without requiring the installation of onsite equipment. Once your organisation is signed up to The Noise App, residents can install the app onto their smartphones and submit data straightaway. Our team is continuing to provide online and telephone user support and online walkthroughs. There are also online FAQs, guides and public information sheets.

If your organisation is joining The Noise App you’ll find it is an out of the box solution that can be deployed in one day. The app is backed by a cloud platform for case management with many useful features that include case allocation, case sharing across agencies, notifications and data protection. We provide 4-week free trials so that you try before you buy.

Our Sales and Support Teams are still available within our working hours of Mon-Fri 9-5. For sales or support enquiries please use the following channels:

Support: / 01174 033 584
Sales: / 01174 033 584