A Different Approach to HHSRS Practitioner Training 4th August 2020 Training Whitedocs Now Available to Trial 21st July 2020 Whitedocs Have You Booked Your Half Price Training Yet? 15th July 2020 RIAMS And The Winner Is… 14th July 2020 The Noise App Improve Your Performance With New Analytics 26th June 2020 Reportable Appealing Against Fundamentally Flawed Decisions 23rd June 2020 RIAMS Wales is Re-opening – Are Your Businesses Ready? 19th June 2020 Training Time’s Running Out to Fill in Our Survey 15th June 2020 The Noise App Half-Price RIAMS Training Now Available 10th June 2020 RIAMS Delivering Remote Services Using The Noise App 10th June 2020 The Noise App How Can The Noise App Help You?  9th June 2020 The Noise App Half-Price Training on The Noise App Now Available 3rd June 2020 The Noise App We Would Love to Hear Your Thoughts 2nd June 2020 Training Introducing RIAMS 1st June 2020 RIAMS Unlocking Noise Problems 5th May 2020 The Noise App Housing Enforcement Responses to the Covid-19 Outbreak 5th May 2020 RIAMS Tackling ASB in Challenging Times 30th April 2020 RIAMS London Councils vs Gypsy Travellers 23rd April 2020 RIAMS Noise Complaints Surge During Covid-19 Lockdown 9th April 2020 The Noise App Avoiding Direct Contact Using Remote Servicing of Noise Complaints 27th March 2020 The Noise App Environmental Health COVID-19 Response 27th March 2020 RIAMS Keep Working With RHE Training During the Coronavirus Outbreak 23rd March 2020 Training The Importance of Data in Public Protection 18th March 2020 RIAMS RIAMS Communities is Now in It’s Third Year 5th March 2020 RIAMS Supporting Environmental Health in the Event of a Coronavirus Outbreak  28th February 2020 RIAMS

Unlocking Noise Problems

5th May 2020 The Noise App

The Covid-19 epidemic continues to have major implications for all aspects of life in the UK. Whilst the lockdown controls have helped to contain the outbreak, the restrictions have given rise to many challenges. One has been the surge in complaints of noise pollution and anti-social behaviour. The Noise App is proving invaluable in enabling over 230 public bodies to continue to investigate and deal with reports of noise nuisance submitted by members of the public. Not only does it enable these organisations to effectively discharge their statutory duties, it also ensures that the health and safety of officers isn’t compromised, by allowing assessments of the problem to be done remotely. Cases can be quickly triaged and the type of response determined and prioritised, with the appropriate intervention chosen so that resolution can be secured.

In addition to supporting frontline services, The Noise App is capturing UK-wide data about life under the lockdown and yielding important trend information. This has been shared with Defra and the Welsh Government to inform national assessments. A number of issues have emerged:

  • Compared to early February 2020, overall UK reporting volumes during the Covid-19 lockdown have increased by 58.3%, with a 48.1% rise in new complaints.
  • The hourly distribution of noise reports highlights a peak period between 10:00 pm and 1:00 am.
  • Late at night, most complaints relate to music, loud voices and antisocial behaviour.
  • During the day, music and antisocial behaviour continue to be a problem, but noise from animals is also a significant irritant.
  • In some areas, noise reports have remained at levels close to those in previous times. However, many local authorities and housing associations have seen notable increases in complaint levels, some in excess of 200%.

With people spending so much more time in their properties, relationships are inevitably strained and behaviours can become unreasonable. Higher levels of anxiety can also lead to individuals being more sensitive to noise from outside their properties, resulting in a greater inclination to complain. Mental health issues, domestic abuse/violence, alcohol consumption and gambling are public health issues of increasing concern. The longer the lockdown restrictions are in place, the greater the potential for disturbances and disagreements to occur. The Noise App will assist agencies to monitor and assess the level of problem and then decide what needs to be done to prevent longer-term disharmony between neighbours and in communities.