If you or any of your colleagues could benefit from some refresher training on The Noise App, we are now offering open to all training throughout the year. This training is aimed at all subscribers to The Noise App who would like to improve their use of the service and ensure its effective implementation within your organisation.
Due to high demand, we have increased the maximum delegate number for both of the upcoming events. If you have tried to book a place and have been unable to do so, please try again.
Key objectives include:
- Understand how to use the app as a complainant and submit complaints
- Consider frequently asked questions on the app
- Understand how to use the website as an investigator or administrator
- How to log on and navigate the site
- How to manage cases for your organisation, including assigning cases, update statuses and share cases
- Using the approve / block feature
Two hours CPD time will also be awarded to delegates who attend this training.