News article
RHE Global
Quietening the Noise: Five Effective Strategies for Dealing with Noise Nuisance
By Director of Community Safety, Jim Nixon
RHE Global
24 Apr 2024
News article
RHE Global
By Director of Community Safety, Jim Nixon
RHE Global
24 Apr 2024
In this blog, we explore five key tips for addressing noise nuisance, including the importance of implementing a good management policy and utilising tools such as The Noise App for evidence-gathering.
1. Not all noise complaints meet the statutory requirements
Not all noise complaints qualify as statutory nuisances under the law. While some noise may be disruptive, it may not meet the legal criteria for statutory nuisance. Understanding the difference can help you to categorise noise issues more decisively.
2. Implement a good management policy
A proactive approach can prevent issues from arising in the first place. Implementing a good management policy involves taking steps to minimise noise disturbances, such as establishing quiet hours, soundproofing and providing education on noise impact.
3. ASB policies
While local authorities and housing associations have anti-social behaviour (ASB) policies and procedures in place that include noise complaints, these may not always be the best fit. In some cases, relying solely on formal processes can escalate conflicts and make resolution more challenging. However, where a statutory nuisance already exists, local authorities have no choice but to follow a formal legal route. It’s the law!
4. Utilise technology for evidence-gathering
Technology can be invaluable when it comes to documenting noise disturbances and collating evidence to support complaints. The Noise app, for example, allows users to record and report noise disturbances directly from their smart devices. These recordings can provide crucial evidence in noise complaint cases.
The Noise App evidence can also be used in court in conjunction with other information brought together during an investigation. Additional technological enhancements further support evidence-gathering through:
Identifying potential safeguarding concerns and interpreting toxic language through the use of artificial intelligence
Enabling subscribers to see noise sources and reporting locations for trend identification with data analytics
Pinpointing key times of noise disturbances and exploring patterns with the Heatmap feature, helping to prioritise investigations, thus saving time and resources.
5. Foster open communication
In many cases, good communication is key to resolving noise issues. If you are experiencing noise disturbances, consider reaching out to the individual or organisation responsible and expressing your concerns politely and respectfully. Often, people may not be aware that their actions are causing a disturbance and may be willing to make changes once they understand the impact. By fostering open communication, you can often find mutually acceptable solutions to noise issues without resorting to formal intervention.
In conclusion, dealing with noise nuisance requires a proactive and multifaceted approach. By being mindful of the above points, individuals and organisations can effectively tackle noise issues and create a more peaceful living environment. With the right strategies in place, it is possible to mitigate the effects of noise nuisance and enjoy a quieter, more harmonious community.
For further support around noise nuisance and investigation, take a look at our popular noise courses and The Noise App in detail, or contact the team for more information.