The Noise App: Transforming Noise Management for Housing Associations and Local Authorities

In today’s bustling urban environments, noise disturbances are common issues, necessitating efficient management strategies.

RHE Global’s The Noise App, purchased by housing associations and local authorities, has emerged as a game-changing solution for addressing noise complaints.

By providing this app for free to their customers, these organisations empower residents to record noise disturbances and send the data back to the investigating teams. The app’s ability to streamline noise management and its versatility and robust evidence-collection capabilities make it indispensable for both initial assessments and legal proceedings. 

Comprehensive benefits across teams 

The Noise App’s usefulness shines through in its application across various teams within organisations. Community safety, environmental health and anti-social behaviour (ASB) teams all derive significant benefits from using the app.  

While environmental health teams were initially hesitant to adopt this technology, the growing recognition of its advantages has led to an increased take-up. Regardless of whether it is used for all or just a fraction of noise cases, the app demonstrates cost savings and enhanced efficiency, making it an appealing choice for handling noise complaints. 

Tackling commercial noise 

Beyond residential noise issues, The Noise App is also effective in managing commercial noise disturbances. Industrial fans and other commercial noise sources can significantly impact residents’ quality of life. Its means of capturing high-quality audio recordings ensures that such disturbances are documented accurately, facilitating swift and viable resolutions. Case studies demonstrate the app’s success in addressing commercial noise complaints. 

Superior audio-capture technology 

One of the standout features of The Noise App is its advanced audio-capture technology. When recording noise on a smartphone, the app bypasses the default software that typically filters audio signals from the microphone. This functionality is consistent across all iOS and Android smartphones.  

Additionally, the app disables any other noise-suppression and noise-cancellation software, ensuring that the captured audio is as representative as possible. This high-quality audio is crucial for professionals investigating noise complaints, providing them with reliable and precise evidence. 

Streamlined workflow and secure records 

The Noise App offers a consistent and streamlined workflow, eliminating the issues associated with manual diary sheets, such as incomplete entries or blank spaces. Users can effortlessly record noise disturbances and send the recordings directly to the investigating organisation. This digital approach ensures that all records are securely stored within the app, maintaining the integrity and confidentiality of the data. The app’s role as a triage tool allows organisations to quickly assess noise complaints, improving response times and overall efficiency. 

Recognised and reliable evidence 

The Noise App is well recognised, with over 400 organisations using it and more than 3,000,000 recordings made to date. The evidence collected through the app is highly regarded in legal contexts, supporting civil injunctions obtained by ASB and community safety teams, as well as successful noise abatement cases via council environmental health teams.  

A notable example is an environmental health team in London that recently won two noise cases relying solely on evidence collected via The Noise App. This success highlights the app’s credibility and the robustness of the evidence it provides.  

Conclusion 

The Noise App is revolutionising the management of noise complaints for housing associations and local authorities. Its versatility allows it to be used successfully by different teams within these organisations, from ASB to environmental health teams.  

By enabling users to record and send high-quality audio evidence, the app simplifies the triage process and ensures that all records are secure and comprehensive. The growing recognition of The Noise App's benefits, including cost savings and efficient resolution of noise complaints, underscores its value.  

As more organisations adopt this innovative tool, The Noise App is set to continue transforming noise complaint management and legal proceedings, ensuring quieter and more harmonious living environments for all. 

Interested? Contact the team to learn more.