Job Summary

Are you passionate about protecting tenants’ rights and leading impactful enforcement work in the

private rented sector? We are seeking a proactive and knowledgeable Tenancy Relations Officer

dedicated to protecting tenants’ rights to join our Private Sector Housing Team.

This is an important time to join the service, as the Renters’ Rights Act introduces a wide-ranging

transformation of landlord and tenant law. This is a key frontline role and the successful candidate will

be involved in implementing and enforcing new statutory duties including enhanced protections

against unlawful eviction, harassment and unfair rent increases. As a tenancy relations officer, you will

oversee complex investigations and enforcement actions. You will have a good understanding of

landlord and tenant law, ensuring legal compliance and safeguarding residents from unlawful eviction

and harassment, and excellent communication skills.

Key responsibilities:

 Carry out investigations under the Protection from Eviction Act 1977 and the Renters’ Rights

Act 2025.

 Undertake enforcement action including prosecutions, civil penalties and court applications.

 Provide expert advice to internal and external stakeholders.

Key knowledge and skills:

 Substantial knowledge of the key legislation related to landlord and tenant law including, but

not limited to the Housing Act 1988, the Renters’ Rights Act 2025 and the Protection from

Eviction Act 1977.

 Experience in investigating legislative breaches and producing legally robust reports for

enforcement

 Excellent communication, analytical and decision-making abilities

Qualifications:

 Professional training in tenancy relations and landlord and tenant law.

 Minimum 5 GCSEs including English and maths

Equality and Diversity

Ealing Council is committed to creating good jobs and delivering on its connected communities’

agenda. We are committed to equality of opportunity, to being fair and inclusive.

We therefore welcome applications from all residents of the borough, we particularly welcome

applications from candidates who are entering the employment market in the early stages of their

career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.

Please note all applications will be determined on merit.

Closing date for applications: 14 May 2026.