Earlier this week, we had the pleasure of attending a Preparedness Workshop on the Renters’ Rights Bill, organised by Operation Jigsaw and arranged by Emma Scotson (South West Regional Co-ordinator). The workshop was chaired by Rob Kelly and featured insightful presentations from Pauline Lloyd-Roberts and David Armstrong. Our very own Jon Williams also presented on The Housing App, demonstrating how it can support Local Authorities in investigating complaints as part of the Renters’ Rights Bill.

The event brought together professionals from across housing, environmental health, and local government, creating space for local authorities to share their own information and policies around the current draft guidance for the Renters’ Rights Bill. Operation Jigsaw is playing an important role in supporting delivery of the Bill, helping authorities upskill their staff and mitigate risks ahead of the phased rollout.

It was a fantastic opportunity to hear directly from those working on the frontline of housing and enforcement, as well as to share insights on how organisations like RHE Global can help. One of the strongest themes that emerged throughout the sessions was readiness. Whether it’s preparing for upcoming legislation, responding to new challenges in housing standards, or ensuring teams have the confidence to act decisively, readiness is at the heart of effective local authority work.

A few of our main learnings were:

• Consistency is crucial. Teams need clear processes and shared understanding to ensure fair and efficient enforcement.

• Knowledge gaps hold back progress. Many authorities highlighted the need for ongoing, accessible training to keep staff up to date.

• Technology and practical tools make a difference. From apps to online resources, authorities want solutions that save time and reduce uncertainty.

The conversations we had at the workshop confirmed what we already knew, local authorities are working under increasing pressure, and having the right training and resources is more important than ever.

At RHE Global, we’re committed to providing the tools, training, and resources that local authorities need to meet these challenges head-on.

RIAMS continues to be the go-to platform for housing enforcement professionals, offering a wealth of procedures and a guidance e-learning course to support consistency across teams. With the Renters’ Rights Act 2025 set to reshape the private rented sector, we are helping authorities prepare with detailed resources covering:

• Main provisions of the Act

• Financial penalties and investigatory powers

• The Private Rented Sector Database

• Rent increases and rent in advance

• Assured tenancies, grounds for possession, and statement of terms

• The new Private Rented Sector Ombudsman (Landlord Redress Scheme)
  
  

  In addition, we’re excited to soon be hosting Justice for Tenants’ model housing enforcement policy and model licensing conditions (developed by Al McClenahan and the team), ensuring every local authority has access to up-to-date best practice. We’ve also supported DASH in commissioning further landlord guidance, which will be available through RIAMS.

Useful links:

• Elearning
  Navigating Awaab's Law: Guidance for Social Landlords

  Renters’ Rights Bill: An Easy Guide for Private Sector Housing Practitioners

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