From Wednesday, inspection reports in The Housing App have a new design, and you can tailor each one to the person receiving it.

At the end of a case, an inspection report rarely goes to just one place. The landlord needs to know what to fix. The repairs team needs the detail. The tenant may need a copy, and the full report has to be saved against your case management system for the record.

Until now, that often meant keeping several versions of the same report, or editing exports by hand before sending them on. The Report Builder, live in The Housing App on Wednesday, is designed to remove those workarounds.

A clearer report, with your organisation on the front

The inspection report has been redesigned with more imagery, making findings easier to read and follow. The front page now shows a photo of the property alongside your organisation's logo, so every report that leaves your team looks consistent and professional.

Switch sections on and off for each audience

When you complete an inspection and generate your report, you go to the report editing page. From there, you choose which sections to include in the final export by switching them on or off.

That means one inspection can produce:

• a landlord report focused on what needs to be done

• a report for a repairs team, tenant or customer

• a full inspection report for your records

• an HHSRS scoring report

Your choice of shown and hidden sections is saved on the report template, so the next time you need the same type of report, it is ready to go.

Still a PDF, as before

Reports export as a PDF, just like the previous version, so the way you save and share them does not change.

What is changing

The Report Builder replaces the previous inspection export, which is no longer available. It is included in every Housing App subscription, and there is nothing to buy or switch on.

Getting set up

To get the most from your new reports:

1. Add property photos to your inspections, so they appear on the report front page.

2. Upload your organisation logo. An organisation admin can do this on the organisation settings page.

3. Try the section switches. Set up the sections you use most for each audience, and they will be saved for next time.

Find out more

Existing customers can contact our support team with any questions.

Not using The Housing App yet? See how digital inspections, evidence collection and professional reporting can save your team time by booking a demo here.