My journey with The Noise App began back in 2017, when I first used the app and portal in a frontline operational setting. Even then, it was obvious that digital technology had enormous potential to transform how we investigate noise complaints. I saw firsthand how the app streamlined casework, strengthened evidence-gathering and brought clarity to situations

that were often difficult to navigate. Soon after, I became one of the very first to use app-generated evidence to secure an injunction in a serious anti-social behaviour case – a pivotal point that proved just how powerful the app could be.

Fast forward to 2022, and it was a genuine honour to be asked to step into the role of product owner at RHE. Since my appointment, I’ve had the privilege of working closely with our brilliant development team to enhance the platform in ways that truly make a difference. Together, we’ve expanded subscription options, introduced new functionality and focused on improving the investigation process for organisations and app users.

One standout enhancement introduced this year is our new Safeguarding feature – now available across all subscription levels. Using AI, the app detects potentially harmful content typed by the user and flags it for review. This feature has quickly become an invaluable tool for organisations seeking to protect and support their communities. 

As I look back on 2025, the numbers tell a powerful story of engagement, growth and impact:

• 350 days of audio captured by app users

• 985,166 noise reports

• 4,053 reports received on 11 July 2025, our busiest day

• 46,927 new registrations

These statistics are nothing short of remarkable and reflect the trust that our users place in the app. We’ve also seen a clear rise in user feedback, with ratings climbing across the major app stores. Today, The Noise App holds an impressive 4.5 rating on iOS and 4.3 on the Google Play Store, demonstrating its growing endorsement.

One of our proudest milestones this year was our launch into the Netherlands – a significant step in our journey to support noise investigation and community wellbeing across Europe. With further expansion planned for 2026, the coming year promises to be even more exciting.

As we close the chapter on 2025, I’m incredibly proud of what The Noise App has achieved. From safeguarding innovation to international growth, this has been a year defined by progress, purpose and partnership. Here’s to 2026 and another year of helping organisations, supporting communities and driving forward the future of noise investigation.