Are you new to The Noise App or uncertain as to whether you’re taking advantage of all it has to offer? We’ve pulled together some recommendations:

Tip 1: Gather insights through our ‘heatmap’ feature* – Highlight peak days/times of noise recordings to help plan any onsite visits

Tip 2: Utilise officer app submissions* – Using the heatmap insights, pick an optimum time to visit the noise on site to capture evidence, reinforcing existing data submitted by the reporter

Tip 3: Practice limiting daily recordings – Manage your officer time by restricting the number of recordings that can be made on a daily basis

Tip 4: Block reporters once cases close – Put an end to reporters submitting data on a closed case, reinstating access if needed

Tip 5: Regular data housekeeping – Ensure you are regularly deleting unwanted data from The Noise App 

The Noise App Drop-in Sessions – Making the Most of The Noise App

Explore how to put the above into practice more effectively by signing up for our next drop-in session on 29 May. Here we’ll provide an overview of the main Core and Premium features with a live demonstration. Catch up on our previous session here: Safeguarding and The Noise App.

Additionally, why not take a look at Effective Management and Case Resolution Using The Noise App? This course takes a deep dive into The Noise App and looks closely at the Housing Ombudsman’s ‘Spotlight on: Noise Complaints’ report, exploring aspects such as investigating and safeguarding in more depth, including statutory nuisance and ASB, tools and powers, and much more. 

For more information on managing noise issues and complaints, please get in touch or take a look at some of our customer case studies over on our website.